Cookie Policy
Effective Date: 18-11-2025
Last Updated: 18-11-2025
Version: 1.0
1. Introduction
This Cookie Policy explains how Chain-Fi Ltd ("we," "us," or "our") uses cookies and similar tracking technologies on our website at chain-fi.io and related services. This policy should be read alongside our Privacy Policy and Terms & Conditions.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be:
- Session cookies: Temporary cookies that are deleted when you close your browser
- Persistent cookies: Cookies that remain on your device for a set period or until you delete them
3. Types of Cookies We Use
We use the following categories of cookies on our website:
3.1 Essential Cookies
Purpose: These cookies are strictly necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
Examples:
- Session Management: Cookies that maintain your session state while you navigate our website
- Security: Cookies that help prevent fraudulent use of login credentials
- Language Preferences: Cookies that remember your language selection (e.g.,
chain-fi-language) - Authentication: Cookies that enable secure authentication and authorization
Legal Basis: These cookies are necessary for the performance of a contract (providing our services) and do not require consent under GDPR/ePrivacy regulations.
Retention: Essential cookies are typically session-based or expire after a short period (e.g., 30 days for language preferences).
3.2 Performance & Analytics Cookies
Purpose: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve website performance and user experience.
What We Track:
- Page views and navigation patterns
- Time spent on pages
- Error messages and broken links
- Website performance metrics (load times, responsiveness)
- Browser and device information (anonymized)
Examples:
- Analytics Cookies: Help us understand which pages are most popular and how users navigate our site
- Performance Monitoring: Track website speed and identify technical issues
Legal Basis: These cookies require your consent. We only use them if you have provided consent through our cookie banner.
Retention: Performance cookies typically expire after 12-24 months, or as required by the analytics service.
3.3 Usage Tracking Cookies
Purpose: These cookies track how you use our website to help us improve functionality, personalize your experience, and understand user preferences.
What We Track:
- Feature usage and interactions
- User preferences and settings
- A/B testing and feature experiments
- User journey and conversion tracking
Examples:
- Feature Tracking: Understand which features are most used
- Preference Storage: Remember your display preferences and settings
- User Experience Optimization: Track interactions to improve website usability
Legal Basis: These cookies require your consent. We only use them if you have provided consent.
Retention: Usage tracking cookies typically expire after 6-12 months.
4. Third-Party Cookies
We may use third-party services that set cookies on your device. These services help us:
- Analytics: Understand website usage and performance
- Security: Protect against fraud and abuse
- Performance: Monitor and improve website speed
Third-Party Cookie Providers:
- We use analytics services that may set cookies to track website usage
- All third-party cookies are subject to the respective provider's privacy policies
Managing Third-Party Cookies: You can control third-party cookies through your browser settings or by using privacy tools and browser extensions.
5. How to Control Cookies
5.1 Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View cookies: See what cookies are stored on your device
- Delete cookies: Remove cookies that have been set
- Block cookies: Prevent websites from setting cookies
- Block third-party cookies: Allow only first-party cookies
Browser-Specific Instructions:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Privacy, search, and services > Cookies and site permissions
Note: Blocking essential cookies may impact website functionality and your ability to use certain features.
5.2 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies: Enable essential, performance, and usage tracking cookies
- Reject non-essential cookies: Allow only essential cookies
- Customize preferences: Choose which cookie categories to accept
You can change your cookie preferences at any time by accessing the cookie settings in the footer of our website.
5.3 Opt-Out Links
For specific third-party services:
- Analytics: You can opt out of analytics tracking through your browser's "Do Not Track" setting
- Third-Party Services: Check individual service privacy policies for opt-out options
6. Cookies We Use
6.1 Essential Cookies
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
chain-fi-language | Stores your language preference | 1 year | Persistent |
| Session cookies | Maintains your session state | Session | Session |
| Authentication cookies | Enables secure login | Session | Session |
6.2 Performance & Analytics Cookies
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| Analytics cookies | Tracks website usage and performance | 12-24 months | Persistent |
| Performance monitoring | Monitors website speed and errors | 12 months | Persistent |
6.3 Usage Tracking Cookies
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| Feature tracking | Tracks feature usage and interactions | 6-12 months | Persistent |
| User preferences | Stores display and functionality preferences | 12 months | Persistent |
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- We will notify you of significant changes through our website or email
- Your continued use of our website after changes constitutes acceptance of the updated policy
8. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Chain-Fi Ltd
128 City Road
London EC1V 2NX
United Kingdom
- Email: privacy@chain-fi.io
- Data Protection Officer: privacy@chain-fi.io
9. Related Documentation
- Privacy Policy - How we collect, use, and protect your information
- Terms & Conditions - Legal agreement for using Chain-Fi services
- Data Protection - Detailed information about data protection and privacy rights
Last Updated: 18-11-2025
